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Cloud Technical Lead (Lider de Soluciones en la Nube)

Cloud Technical Lead (Líder de Soluciones en la Nube)


Techsoup Latin America (TSL) is a company based in Medellin and owned by the international NGO TechSoup, aiming to provide cloud solutions and digital skills services to nonprofits and small businesses in Latin America and the Caribbean. This person will ensure all TSL operations are effective and efficient in order to provide excellent customer service to both, internal and external clients.

Expected Start Date: November 2020. Expected End Date: June 30, 2021.

Duties and Responsibilities

  • Advise partners in the use of cloud-based tools, serving as a knowledge expert on Microsoft O365 applications, advising on best practices of use and third-party integrations.
  • Develop new services in collaboration and coordination with the TSL´s Program Manager. This includes developing and improving processes for repeatable implementation, customizations, and/or maintenance of Microsoft O365 offerings.
  • Conduct technical presentations, demonstrations, workshops, and conversations to demonstrate the value proposition and technical details of cloud offerings to TSL partners and clients.
  • Provides technical expertise on integration options, product functionality, and implementation process for on-premises, hybrid and cloud environments.
  • Support partners in selling and adoption activities that require technical expertise.


  • 2 years of related experience in technical, web-related, or data analysis role.
  • Ability to explain, demo, and prove the capabilities of cloud products and solutions to customers with varying degrees of technical knowledge.
  • Proficient in English (capacity to read, write, and speak fluently). Being fluent in Portuguese is a plus.
  • Exceptional organizational, presentation, demo, and communication skills, both written and verbal.
  • Flexible and adaptable to change and can work effectively in ambiguous situations.


Bachelor’s degree or equivalent work experience required. Preferred degrees: Engineering, Administration.

Salary: $2.617.00 COP



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