Program Coordinator, NGOsource

Program Coordinator, NGOsource

Full-Time, Non-Exempt position in San Francisco, CA

We’re a high-impact, global nonprofit social enterprise that believes in using technology for the greater good. Since 1987,  we’ve been building partnerships and alliances with individuals, corporations, nonprofits, and governments across the globe – all committed to helping nonprofits fully access the profound power of technology and a connected world — and use it to improve lives.

But we won’t stop there: as technology and global needs change, so do we. We’re creating new, community-driven platforms and mobile apps and are enhancing our offerings so that nonprofits around the world have the resources they need to build a brighter future for millions of individuals.

We’re innovators, leaders, influencers, social entrepreneurs, and technologists drawn together by a shared vision: to make the world a better place through technology. Join us!

Position

Reporting to the Senior Program Operations Manager, NGOsource, the Program Coordinator will support the operational success of the NGOsource team. The Program Coordinator will be responsible for team administrative supportive and development, program and product delivery, and quality control and evaluation.

NGOsource, a project of the Council on Foundations and TechSoup, is an online equivalency determination (ED) service for US funders who make international grants. It offers a unique centralized repository of EDs for NGOs and governments located in over 100 countries. NGOsource provides ED services to over 120 member grantmakers and other organizations who are interested in this elite level of due diligence. NGOsource’s membership includes 9 of the 10 largest international grantmakers in the US and 15 of the largest 20, as well as donor advised funds, small and medium-sized family foundations, corporate foundations, and community foundations. 

Duties and Responsibilities

• Assist in the management and tracking of NGOsource EDs
• Document management
• Ensure consistent formatting on external documents
• Escalate technology issues and working with the appropriate team(s) to resolve
• Sending requisite notifications via email and mail
• Some bookkeeping tasks
• Assist with onboarding of new members and provide customer support to current members
• Communicate and elevate issues to the NGOsource team as necessary

Qualifications

• 1-2 years of administrative experience, experience communicating with internal and external stakeholders preferred
• Excellent interpersonal skills and a positive attitude
• The ability to think critically and creatively about new issues
• Microsoft Office skills, and, in particular, experience with Excel
• Attention to detail and the ability to multitask
• Strong alignment with TechSoup’s core values: Promote Trust, Show Courage, Be Resourceful, Strive for an Equitable Planet, Be Relevant, Inspire

Education

• Bachelor’s degree or equivalent work experience preferred.

TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.