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Product Content Writer

Product Content Writer

Full-Time, Exempt position in San Francisco, CA


We’re a high-impact, global nonprofit social enterprise that believes in using technology for the greater good. Since 1987, we’ve been building partnerships and alliances with individuals, corporations, nonprofits, and governments across the globe – all committed to helping nonprofits fully access the profound power of technology and a connected world — and use it to improve lives.


But we won’t stop there: as technology and global needs change, so do we. We’re creating new, community-driven platforms and mobile apps and are enhancing our offerings so that nonprofits around the world have the resources they need to build a brighter future for millions of individuals.


We’re innovators, leaders, influencers, social entrepreneurs, and technologists drawn together by a shared vision: to make the world a better place through technology. Join us!




The Product Content Writer position is primarily responsible for preparing, writing, editing, and publishing product-related content for and related properties. This content is about technical products and discount and donation programs for nonprofit organizations.


Duties and Responsibilities

  • Develop product-related content for and related properties (35 percent)
  • Use database and content management applications to author and publish content (35 percent)
  • Perform developmental and copy edits (15 percent)
  • Perform quality assurance checks of online content (10 percent)
  • Participate in the development of style guidelines within and across TechSoup (5 percent)
  • Other duties as required



  • Two or more years' experience in web content creation and publishing (journalism, online publishing, communications, marketing, or related field)
  • Demonstrated experience writing and editing engaging copy for the web; ability to write about technology to a non-technical audience
  • Experience editing and coding basic HTML
  • Experience with basic image editing
  • Experience publishing content with a content management system
  • Experience with e-commerce sites
  • Working knowledge of Associated Press (AP) style
  • Ability to correct spelling, grammar, punctuation, and style errors in various types of written material
  • Ability to research and understand a wide variety of technology products and write about them for TechSoup’s nonprofit audience
  • Ability to prioritize between projects with varying deadlines
  • Ability to be polite, professional, and flexible in the midst of a fast-paced, deadline-driven environment
  • Ability to take instruction and work independently
  • Ability to communicate with remote workers and manager via video chat on a daily basis
  • Ability to maintain communication with coworkers via chat and other collaboration software on a daily basis
  • Empathetic approach with team members, other internal teams, and external customers
  • Strong communication skills, both written and verbal
  • Excellent organizational skills


  • Bachelor’s degree preferred


TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.

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