Program Coordinator, NGOsource
- Full Time
- Entry Level
Full-Time, Non-Exempt position
We’re a high-impact, global nonprofit social enterprise that believes in using technology for the greater good. Since 1987, we’ve been building partnerships and alliances with individuals, corporations, nonprofits, and governments across the globe – all committed to helping nonprofits fully access the profound power of technology and a connected world — and use it to improve lives.
But we won’t stop there: as technology and global needs change, so do we. We’re creating new, community-driven platforms and mobile apps and are enhancing our offerings so that nonprofits around the world have the resources they need to build a brighter future for millions of individuals.
We’re innovators, leaders, influencers, social entrepreneurs, and technologists drawn together by a shared vision: to make the world a better place through technology. Join us!
Reporting to the Program Operations Manager, NGOsource, the Program Coordinator will be responsible for the operational success of NGOsource. The Program Coordinator will help ensure team administrative supportive and development, program and product delivery, and quality control and evaluation.
NGOsource, a project of the Council on Foundations and TechSoup, is an online equivalency determination (ED) service for US funders who make international grants. It offers a unique centralized repository of EDs for NGOs and governments located in more than 155 countries. NGOsource provides ED services to over 600 grantmaker members and other organizations who are interested in this elite level of grantmaking compliance. NGOsource’s membership includes nine of the ten largest international grantmakers in the US and 18 of the largest 20, as well as donor advised funds, small and medium-sized family foundations, corporate foundations, and community foundations.
Duties and Responsibilities
Support NGOs as they move through the ED process
Assist in data management and tracking NGOsource EDs
Facilitate vetting for materials submitted during the ED process
Support document management, including formatting, editing, and quality control
Escalate technology issues and work with the appropriate team(s) to solve issues
Assist with onboarding new members and responding to inquiries from current members
Communicate and elevate issues within the NGOsource team and to external partners as necessary
1-2 years of administrative experience
Experience with contact management, data management, or data hygiene preferred
Excellent interpersonal skills and a positive attitude
Microsoft Office skills, particularly experience with Excel
Attention to detail
Ability to communicate clearly and respond promptly to multiple stakeholders
Bachelor’s degree or equivalent work experience preferred.
TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.