Business Insights Intern

  • (Multiple states)
  • Internship
  • Business Insights
  • Student (College)

We’re a high-impact, global nonprofit social enterprise that believes in using technology for the greater good. Since 1987, we’ve been building partnerships and alliances with individuals, corporations, nonprofits, and governments across the globe – all committed to helping nonprofits fully access the profound power of technology and a connected world — and use it to improve lives.

But we won’t stop there: as technology and global needs change, so do we. We’re creating new, community-driven platforms and mobile apps and are enhancing our offerings so that nonprofits around the world have the resources they need to build a brighter future for millions of individuals.

We’re innovators, leaders, influencers, social entrepreneurs, and technologists drawn together by a shared vision: to make the world a better place through technology. Join us!

Internship

An internship at TechSoup is not just a learning experience; it is an opportunity to be challenged and make a meaningful contribution. You will work on projects that make an impact on the world.

This is a paid, remote position. Candidates must be available to work within normal PDT time-zone working hours (8:00 AM PDT to 4:30 PM PDT or 9:00 AM PDT to 5:30 PM PDT, typically).

Position

The Business Insights (BI) team is responsible for creating reports and analytical insights to TechSoup's internal and external stakeholders to support data-driven decision making and to improve operational efficiency and organizational impact. This internship is structured for individuals interested in developing and expanding their knowledge of business systems in the nonprofit sector.

Over the course of this internship, the intern will: Create an actionable roadmap for Dashboard consolidation and document ETL processes for each BI product. 

The intern should identify inefficiencies in the BI team’s data product catalog and create a plan to address them. 

Duties and Responsibilities

  • Study and understand the various Power BI workspaces and the dashboards they are contained in.
    • Business Question: Which dashboards have overlap in the following areas?
      • Data acquisition (PowerQuery, SQL)
      • KPIs
      • End Users
  • Setup meetings with dashboard owners to go over potential areas of consolidation and simplification.
  • Develop a roadmap that the BI team can follow to simplify the current suite of data products under BI management.  

Qualifications

Knowledge:

  • Familiarity and proficiency with a variety of industry standard tools including Power BI, SQL, Python, and Excel.
  • Basic math as it relates to KPI creation and visualization.
  • Understanding of reporting needs with respect to program managers (e.g., monthly revenues, number of orders fulfilled, etc.)

Skills:

  • Microsoft Office
  • Diplomacy and teamwork. 
  • Technical/functional skills needed:
    • Exposure to programming languages like Python, R, SQL, DAX
    • Exposure to data tools like Power BI, Tableau, etc.
    • Experience manipulating large datasets (~500k – 1M rows)

Abilities:

  • Communicate effectively, both orally and in writing.
  • Interact in a professional manner with a wide variety of people.
  • Self-Starter and curious

Education

Any combination of education and experience providing the skill and knowledge for successful participation and learning in the internship would be qualifying. Typical qualifications would be equivalent to:

  • Must be actively and presently enrolled an accredited college or university at an undergraduate or graduate level.

TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.

 

Please note that this is the only application channel. Applications received through other avenues will not be considered.

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